Terms of Service

This site is operated by Palmara Ventures Inc., a company incorporated in British Columbia, Canada (incorporation number BC1310035), carrying on business as Cleverstack (“we”, “us”, “our”). Palmer Joseph is its director. Questions about this document go to palmer@cleverstack.co.

This is a portfolio and information site. Nothing on it is an offer to enter a contract, a quote, or a commitment to provide services. Any work we do together is governed by a separate written agreement, and if anything in that agreement conflicts with these terms, that agreement wins.

The projects shown here are demonstrations built to show what our systems do. They are not client case studies.

The public demo links. Every “Explore demo” link on this site opens a demonstration running in rehearsal mode on invented sample data. Every client, lead, invoice, message, name, figure and result shown in them is fictional. They are connected to no real mailbox, CRM, payment processor or customer database, and nothing you type into one is transmitted or stored — including anything entered into a contact or booking form shown as part of the interface. Some load their typefaces from Google Fonts and one saves its sample data in your own browser; the Privacy Policy sets out both. Some are concept pieces for brands that do not exist; where a demonstration appears to be a real company’s website, that company is fictional and the site is a design concept.

Why some demonstrations are not public. A few of these systems have a private build that genuinely connects to a live account — for example, creating a draft email, sending an allowlisted test email, writing a sample shortlist to a spreadsheet, or notifying an operator chat. Those builds are access-controlled and deliberately not published, and they are wired to a small number of pre-approved test accounts that we own. This is on purpose: anything capable of touching a real mailbox is never placed behind a public URL, where it could be misused or could send on someone else’s behalf. The public demonstration shows the capability; the private build is where it actually runs, and only against our own accounts.

Figures are illustrative. Numbers shown in demonstrations, and any results described on this site, are illustrative or drawn from past experience. They are not a prediction, promise or guarantee of what your business will achieve.

Our demonstrations refer to third-party platforms — for example QuickBooks, Xero, Stripe, Square, HubSpot, Salesforce, Pipedrive, Gmail, Outlook, Slack, Teams, Zapier, Make, Jobber, ServiceTitan, Shopify, Telegram, Calendly, Typeform, Jotform, Google Drive, Dropbox, Twilio, Asana, ClickUp, Monday, Google Sheets, Indeed, YouTube, Instagram, ChatGPT, Claude and Codex — to illustrate the kind of stack a system like ours could be organised around. All such names, logos and trademarks are the property of their respective owners.

We are not affiliated with, endorsed by, sponsored by, or partnered with any of them. Their appearance in a demonstration is illustrative only, and does not mean the demonstration is connected to that platform. As stated in section 3, the public demonstrations are connected to none of them.

The design, code, text, images and video on this site belong to us, or are used with permission. You may view it and share links to it. You may not copy, republish, resell or build a derivative work from it without our written permission.

Please do not: attempt to gain unauthorised access to this site or its systems; scrape or harvest it in bulk; attempt to break, overload or interfere with it; submit someone else’s personal information through the contact form; or use the contact form to send unsolicited advertising.

Where we link to something we do not control, we are not responsible for its content or its privacy practices.

Content on this site is general information about what we do. It is not legal, financial, tax or other professional advice, and you should not rely on it as a substitute for advice about your own situation.

We make no representation, guarantee or warranty regarding your business’s performance. Any results, figures or outcomes described on this site — including any reference to our own past business experience — are illustrative and specific to the circumstances in which they occurred. They are not a promise, projection or guarantee of results for you. Outcomes depend on factors we do not control, including your market, your offer, your team and your execution.

We provide this site as is and as available, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of this site — whether based in contract, tort, negligence, strict liability or otherwise, and even if we have been advised that such damages are possible.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to this site will not exceed one hundred Canadian dollars (C$100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of the above may not apply to you. Nothing in these terms limits liability that cannot lawfully be limited.

You agree to indemnify and hold us harmless from any claim or demand, including reasonable legal fees, arising from your misuse of this site or your breach of these terms.

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to section 13 (Dispute resolution), you agree to the exclusive jurisdiction of the courts of British Columbia, and each of us waives any objection to that venue.

Before starting any formal proceeding, you agree to contact us at palmer@cleverstack.co and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

If that does not resolve it, any claim or dispute arising out of or relating to this site or these terms will be resolved by binding arbitration before a single arbitrator seated in British Columbia, administered under the rules of a recognised Canadian arbitration body, rather than in court. The arbitrator’s decision is final and may be entered as a judgment. Each party bears its own costs unless the arbitrator decides otherwise.

Nothing in this section prevents either party from seeking injunctive relief in court to protect intellectual property, and nothing in it removes any right you have that cannot lawfully be waived — including rights under British Columbia consumer protection legislation.

Nothing on this site is a price list. Project work is quoted individually in a written Statement of Work, and the terms below are a summary of what that agreement says. All amounts are in Canadian dollars and exclude GST.

• Projects begin with a Commencement Fee, normally 50% of the project fee. It pays for scheduling your project, reserving capacity in our delivery calendar and carrying out initial discovery. It is earned when work begins and is not refundable.
• The remaining fees are invoiced on the schedule set out in your Statement of Work. Invoices are due within 15 days.
• Ongoing monthly services are invoiced in advance and carry a minimum term, which is stated in your Statement of Work. After that term they continue month to month.
• Either of us may end the agreement, or any Statement of Work, for any reason on 30 days’ written notice. There is no cancellation fee. Fees continue to accrue through the notice period and you pay for the work completed by the end of it. Fees already paid for the current period are not refunded.

If you believe we have not delivered what your Statement of Work describes, email palmer@cleverstack.co and we will work it out with you directly — please do that before raising a dispute with your bank or card issuer, so we have the chance to put it right.

Where anything in this section conflicts with your signed services agreement, that agreement wins.

We may update these terms. The revised date appears at the top of this page, and continuing to use the site after a change means you accept it.

Questions about these terms: palmer@cleverstack.co.