Terms & Conditions

Last Updated: October 25, 2025

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CleverStack and Simple Scale believes in full transparency with our product and content. We have provided you with our Terms & Conditions.

TERMS

Consultant operates the Simple Scale online training Programs (the “School”) and the https://cleverstack.co website (the “Website”).

By accessing any part of the Website or the School, Client agrees to be bound by the Terms & Conditions. These Terms & Conditions comprise an electronic contract that establishes the legally binding terms Client must accept to use the School, and included in the Privacy Policy. If Client does not agree to the Terms & Conditions, they are prohibited from accessing the Website or the School.

If Client breaches any provision of these Terms & Conditions, their right to access the School and coaching shall cease immediately.

SCOPE OF WORK

The School is a proprietary course that provides users with online training, tutorials, support groups, and strategies in relation to online marketing. The Client may also choose the option to work with the Consultant in a one-on-one scenario.

The Client acknowledges that the Do-It-Yourself option of Simple Scale has a one-year access to its community and support. If the Client wishes to continue receiving support, the Client has the option to renew at the end of the one-year period, at their discretion.

USE LICENSE

Permission is granted to temporarily download one copy of any downloadable material available through the School (“Materials”) for personal, non-commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

(a) Modify or copy the Materials;

(b) Use the Materials for any commercial purposes, or for any public display (commercial or non-commercial);

(d) Transfer the Materials to another person, ‘mirror’ the Materials on any other service, or reproduce the Materials in any form unless specifically agreed upon in writing.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

Upon termination of this license, you agree to destroy any downloaded Materials in your possession, whether in electronic or printed format.

You agree that you shall not use the School, the Website, or any of the Materials:

(a) In any unlawful, fraudulent, or commercial manner other than as outlined herein, or any other manner prohibited under these Terms & Conditions;

(b) To submit any information that amounts to a breach of any third party’s privacy or intellectual property rights;

(c) To upload, transmit, or distribute to or through the Website any computer viruses, worms, or any software intended to damage or alter a computer system or data;

(d) To send through the Website unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages commercial or otherwise;

(e) To use the Website to harvest, collect, gather or assemble information or data regarding other users, including email addresses, without their consent;

(f) To interfere with, disrupt, or create an undue burden on servers or networks connected to the Website, or violate the regulations, policies or procedures of such networks;

(g) To attempt to gain unauthorized access to the Website, the School, or any Materials whether through password mining or any other means; or

(h) To use software or automated agents or scripts to produce multiple accounts, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Website.

LIMITATIONS

In no event shall we be liable for any damages (including, without limitation, damages for losses of data or profit, or due to business interruption) arising out of your use of the School, the Materials, or the Website, or the use or inability to access, the School, use the Materials, even if we or another have been notified orally or in writing of the possibility of such damage. You further agree that we are not involved in any way in your business operations and provide no representation, guarantee, or warranty in relation to your business’ performance.

LINKS

We may provide links, through the Website or the School, to the websites of third parties. We have not reviewed all of the sites linked to its website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of such a site. Any such links are provided for your interest and convenience only, and you agree that use of any such linked website will be at your own sole risk.

CONFIDENTIALITY

We are committed to protecting your privacy, and will process any information received from you in accordance with our Privacy Policy. By using the School, you agree to the manner and form in which we process and deal with all personal information.

ACCOUNT

You are responsible for maintaining the security of your account, and you agree to provide us with complete and accurate information when you register for an account. You are fully responsible for keeping your password secure, and all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify us of any unauthorized uses of your account, or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

INDEMNITY

You agree to defend, indemnify and hold us, and our subsidiaries, affiliates, and each of our directors, officers, managers, partners, agents, other representatives, employees and customers (each an “Indemnified Party” and collectively, the “Indemnified Parties”), harmless from any claim, demand, action, loss, cost or expense, including without limitation, lawyers’ fees and costs, investigation costs and settlement expenses, incurred in connection with any investigation, claim, action, suit or proceeding of any kind brought against any Indemnified Party arising out of your use of the Website, the Materials or the School, any alleged or actual infringement of the intellectual property rights of any party, any injury or damage to property or person, any act by you in connection with any user or any other third party, or alleging facts or circumstances that could constitute a breach by you of any provision of these Terms & Conditions and/or any of the representations and warranties set forth above.

INTELLECTUAL PROPERTY

We own and retain all proprietary rights in the School, Website, and the Materials, and in all content, trademarks, trade names, service marks and other intellectual property rights related thereto. The School contains the copyrighted material, trademarks, and other proprietary information. You agree to not copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, trademarks, trade names, service marks, or other intellectual property or proprietary information accessible through the Website or the School. You agree to not remove, obscure or otherwise alter any proprietary notices appearing on any content, including copyright, trademark and other intellectual property notices.

TERM AND TERMINATION

These Terms & Conditions will remain in full force and effect while you use the School.

You acknowledge and agree that we may, at our sole discretion, terminate your access to the School, without notice, for any reason, including, without limitation, your breach of any term of these Terms & Conditions. You understand and agree that we are not required, and may be prohibited, from disclosing to you the reason for termination of your access to the School. You acknowledge and agree that we will not be liable to you or any third party for any costs or damages of any kind for or resulting from any termination of your access to the School, and that upon termination, your information may be deleted or kept as necessary.

PAYMENT

We, or a third-party funding company (if opted for this option), will use reasonable efforts to process any payment made by you in accordance with the terms agreed upon.

Certain courses provided by the School are available for a deferred payment plan on the following terms:

(a) Such payments shall be due on the date which you signed up for the applicable course, and on the day that is one (1) month from such date, unless otherwise agreed upon;

(b) In the event that any subsequent payment fails to complete, you authorize us or the third-party funding company to continue to attempt to charge your applicable credit card information;

(c) In consideration of the deferred payment, a purchase of a course pursuant to any deferred payment plan shall be non-refundable and all fees associated with such course shall be fully earned by us on the date of purchase; and

(d) We reserve the right to modify, alter, cancel, or discontinue the availability of certain courses on a deferred payment plan from time to time, at our sole discretion.

Our billing system, and any system used by parties that facilitate such a billing system, is not fault-free or flexible, as such you agree to release us from any liability resulting from any problems, miscalculations or malfunctions in processing the payments made by you.

If you believe that a mistake with regard to any payment has occurred, you may send your complaint to [email protected], and we will make reasonable efforts to resolve such complaints.

REFUND POLICY

We want every Client to achieve success with the Simple Scale Program, while also ensuring each Client makes a genuine effort to implement the strategies they are given. If the Client purchases the Done-With-You option—which includes direct WhatsApp access to the creator and unlimited one-on-one calls—the Client acknowledges that this service is personalized and time-intensive, and therefore all payments for the Done-With-You option are strictly non-refundable.

All initial, subsequent, and deferred payments. Payment plans are not trials and cannot be cancelled unless the Client fully qualifies for a refund under the policy. All e-transfers and direct deposits are non-refundable.

The policy does not look at your personal issues as forms of consideration, strictly and only the criteria stated here.

If the Client purchases the Do-It-Yourself option of Simple Scale, in the event, you decide that your purchase was not the right decision, we offer a full refund on the following conditions:

(a) Your purchase was a one-time, full priced Course (not at discounted price or a payment plan);

(b) You submit your refund request along with the request form within seven (7) days of purchase;

(d) Course materials have not been downloaded or shared.

Acceptance of all proof referred to above shall be at the sole discretion of CleverStack.

Please contact us at [email protected] and let us know of your refund request before the expiry of this seven (7) day period. You acknowledge and agree that the ultimate discretion on whether you have met the applicable conditions for a refund shall be made at CleverStack's sole discretion.

SATISFACTION WARRANTY

In addition to the seven (7) day right to cancel the transaction in accordance with the Refund Policy above, Simple Scale also has a satisfaction warranty, for its Members up to one hundred and eighty (180) days.

If, after 180-days from the date of purchase, the Client has not generated any results or sales, the Client may request a refund, provided they have met all of the following conditions during the entire 180-day period:

(a) Complete 100% of the Simple Scale program in sequence with consistent login activity;

(b) Publish a complete program or service to sell, following the frameworks provided including a defined promise, pricing structure, and buyer-ready assets;

(d) Publish at least sixteen (16) niche-relevant YouTube videos (minimum five minutes each), released across at least 12 separate weeks; and

(e) Maintain an active GoHighLevel account for the entire six-month period using the provided Done-For-You systems snapshot, including a published funnel, automations, and account walkthrough Loom video.

All submissions are manually reviewed for authenticity. Incomplete, falsified, or late submissions do not qualify. We reserve the right to request additional verification materials to confirm participation and implementation. This Guarantee exists to protect committed Clients who fully participate in good faith.

All requests must be in writing via email to [email protected].

Please contact us at the above email address and let us know of your request before the expiry of this six (6) month period and provide all proof required as stated above. You acknowledge and agree that the ultimate discretion on whether you have met the applicable conditions for a refund shall be made at CleverStack’s sole discretion.

Verification processes from our website will confirm your activity and login IP address. CleverStack reserves the right to refuse any refund on the basis of suspicious activity connected with your IP address.

SITE TERMS & CONDITIONS MODIFICATIONS

We may revise these Terms & Conditions at any time without notice. All changes shall be effective from their date of posting. By using the Website, the School, or the Materials, you are agreeing to be bound by the then current version of these Terms & Conditions.

ARBITRATION

You agree that any claim or dispute related to the use of the School, related to these Terms & Conditions or otherwise, including the validity of this arbitration clause, shall be resolved by binding arbitration by the Canadian Arbitration Association, under the Arbitration Rules then in effect. Any award of the arbitrator(s) may be entered as a judgment in any court of competent jurisdiction.

FEEDBACK

If you provide us with any feedback or suggestions regarding the School (“Feedback”), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback and related information in any manner we may deem appropriate.

We will treat any Feedback as non-confidential and non-proprietary, and you agree not to submit as Feedback any information or ideas that you consider to be confidential or proprietary.

MISCELLANEOUS

CleverStack (“we” or “us”) provides the Website, the School, and all Materials provided in connection with such resources and services, and these Terms & Conditions comprise an electronic contract made between you and CleverStack which governs the provision of such services and resources.

Nothing in these Terms & Conditions shall be construed as making either party the partner, joint venture, agent, legal representative, employer or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound.

You shall not assign your rights and obligations according to these Terms & Conditions, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any purported assignment by you without the appropriate written approval will be null and void and of no force or effect.

These Terms & Conditions shall be interpreted only in accordance with the laws of the province of British Columbia, Canada and any legal proceeding arising out these Terms & Conditions will occur exclusively in the courts located in British Columbia.

Subject to the foregoing, these Terms & Conditions will be binding and will ensure to the benefit of the legal representatives, successors and assigns of the parties hereto.

No amendment to these Terms & Conditions will be effective unless made in writing.

The paragraph headings herein are solely for the sake of convenience and will not be applied in the interpretation hereof.

If any provision of these Terms & Conditions are held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of these Terms & Conditions will remain in full force and effect.

CONTACT

If you have any questions or concerns about these Terms & Conditions, you may contact us at [email protected].

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